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Automated Support vs. Real-Time Assistance: Which Excels for User Assistance?

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Many businesses face the question of whether an AI assistant or a person on chat is preferable for resolving customer questions. Virtual agents offer advantages like 24/7 availability and instant https://intelliclabs.com/ai-business/the-truth-about-chatbot-vs-live-chat-customer-support-backed-by-real-data/
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